Return timeframe: 30 days

 

Return Policy

Furniture, Décor, Outdoor and Lighting
 

You have 30 days to return most unwanted items from the delivery date of the order if they haven't been installed or assembled and are returned in their original packaging.
 

If an incorrect item was ordered or you’ve changed your mind about a purchase, a full refund will not be issued (15% restocking fee will apply). You will also be responsible for the cost of returning the item to the address provided by us. Items shipped to any other addresses or without an RMA number will not be considered for a refund and may be returned to the sender.
 

You have 7 days to report damaged, defective, missing, or wrong items from the delivery date of the order if it hasn't been installed or assembled and it is returned in its original packaging.
 

  • If you received a damaged product or the wrong product and we cannot solve the issue with either a full replacement or replacement parts (free of charge), we will return the item and provide a full refund.

  • If you decide you do not want parts or a replacement unit, you can return the item under our standard return policy.

  • Important: Please hold on to the original packaging until you can inspect the contents! Original packaging is needed in case the item is damaged/defective/incorrect.

PRODUCT DAMAGED

I am happy to offer replacement

I am happy to offer refund

Images required

WRONG PRODUCT

I am happy to offer replacement

I am happy to offer refund

Images required

PRODUCT NOT AS DESCRIBED

I am happy to offer refund

Images required

WRONG QUANTITY

I am happy to offer